Can I attach a photograph to an inspection?
Yes, adding a FormType of "attachment" to the form allows the user to select a photo,video or document to attach. Attachments can be made for any question, none compliance or audit.
Below is a Video Demonstration of this go to top
What happens if I don't have a mobile signal?
MDUK mobile applications are designed to work offline when there is no mobile signal, Below is a Video Demonstration of this go to top
Can I use my own questions?
Yes, question sets are fully customizable and can include as many questions as you see fit. You can change the questions at any time by using the builders tab. Below is a Video Demonstration of this go to top
Can I control user access?
Yes, you can organise users into different groups, you can then set the access rights for each group. You can enable some features of the console to one group but decline the feature for another group. This means that only authorised indivduals will have access., Below is a Video Demonstration of this go to top
Is it necessary to purchase additional hardware to use the mobile software? No, the solution can be run on the mobile devices already in use in your company, whether these are Mobile Phones,PDA's, Blackberry's or Laptops.
How much integration with our company IT systems will be required?Generally no integration with your IT systems is required as data is held on servers managed by MobileDataUK. Some integration may be required for job despatch applications though this is often fairly minimal.
How easy is it to use?The mobile applications are particularly easy to use by field workers, even for the less technical staff.
How much will it cost?This depends on the number of users, number of question sets and any specialist requirements. A price can be given within a few days of discussing your requirements.
We can offer a price per user per month with no upfront capital expenditure.
What happens if my auditors are in a rural area where there is no mobile signal? The MDUK Forms Client Application is designed to work even when there is no mobile signal. All user details, Forms and Data lists are stred on the mobile deviceto allow "offline" working.
I dont fully understand how the application worksA simple demonstration either on site or over the phone and internet will show you the merits and uses of the applications. Alternatively, there are demonstrations on our website for you to view.
Can I capture photographs?Yes, MDUK Forms has a form type of "attachment" that pops up a file explorer type interface. The user selects the photograph and attaches it to the Audit or Inspection.
How secure is my information?Access to all server data is restricted to authorised users. Data is replicated between three servers on a real time basis. We run nightly full backups of all data.
Who owns the MDUK Audits Software? MDUK have written and own all components of the MDUK Applications
Who owns the Audit Questions and Data? The Audit Questions and Audit Data within your system are owned by you. We can provide full sets of data at any time. You can export your own questions and data from the Admin Console if required. In the event of the contract ending, MDUK will pass all data back to you.
How long will it take to implement? From receipt of your purchase order we can get you up and running within a couple of days.
How flexible is the solution?
Our solutions are very flexible in respects of customization and suiting the needs of our clients. our solution can take your current system, turn it digital and save you time,money and effort.
Most companies which offer mobile solutions require the use of a PDA, our solution on the other hand gives you the option to use a mobile phone or a PDA, meaning that if your employees are already using mobile phones, you will save even more money rather than buying a bulk of PDA's.
We are currently the only company which can offer these solutions on a mobile phone.
Can I change my reports?Reports can be changed at anytime to collate different results or produce different types of charts e.g. pie charts and bar charts. You choose what you want your report to include and the reporting is controlled by yourself, enabling you to get what you want, when you want it.
Our reports can also be automated to send sms and email alerts too.